What great listeners actually do

Author: Jack Zenger and Joseph Folkman
Date Uploaded: July 25th 2020
Updated: May 1st 2026
Themes:   Empathy, Facilitation
10 Keys :   Facilitate Collaborative Processes, Learn Together
Content Level:   Light
Resource Type:   Image
Community building is first and foremost about listening to others. This graphic is a tool that illustrates what active listening looks like and the steps to doing it well.
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